Shipping Policy

Shipping Times & Order Process – Emma & Ethan Boston

🕒 Average Delivery Time

Order Processing Time

Once an order has been placed, we require 1 to 3 business days to process it. In most cases, this is completed within one business day.
However, if you place your order on Friday evening or during the weekend, processing may take a little longer.

Delivery Time

After your order has been processed, the average delivery time is 8 to 12 business days.
To keep prices fair and make our collections accessible to everyone, we ship directly from our certified partner warehouse in Asia.
This allows us to offer premium quality at affordable prices while maintaining high standards of packaging and inspection.

All parcels are carefully packed, insured, and include tracking information so you can follow every step of your delivery.

We work with trusted international logistics partners such as UPS, USPS, and DHL, ensuring safe and reliable delivery straight to your home.

We strive to make the ordering and delivery process as smooth as possible for our customers.
If you have any questions or concerns, you can contact our customer service team at any time.

🛍️ Placing an Order

The ordering process at Emma & Ethan Boston is designed to be simple and secure.

Go to the product page and click the black “Add to Cart” button to add your desired item.
Make sure you have selected the correct size or variant.
Click “Proceed to Checkout.”
Enter your full address carefully and double-check all details.
Click “Continue to Shipping.”
Here you’ll see that all orders come with free shipping — as a token of appreciation, we cover all shipping costs.
Click “Continue to Payment.”

💳 Payment Methods

At Emma & Ethan Boston, we offer several secure payment options.
All payments are SSL-encrypted for maximum security.

Credit Card (AMEX, Mastercard, Maestro, Visa)
PayPal

After selecting your preferred method, click “Complete Order.”
You will automatically be redirected to a secure payment page.
If you encounter any issues, please contact us — we’re happy to help.

🚚 Shipping Costs

We cover 100% of the shipping costs for every order.
All products are delivered straight to your home free of charge, with no minimum order value.

📦 Order Shipping & Sustainability

Have you found your new favorite outfit or accessory?
Then you’ll want to receive it as soon as possible!
That’s why we ensure your order is processed and shipped as quickly as possible.

To offer fair prices and reduce environmental impact, we sometimes consolidate multiple orders and ship them together once a minimum shipping quantity is reached.
This helps us minimize waste and support a more sustainable world 🌿.
We kindly ask for your understanding and support.

⚠️ Important Notice

Like many online shops, we are currently experiencing high order volumes.
Due to global shipping conditions, minor delays may occasionally occur.
Please keep this in mind when placing your order — we always do our utmost to ship as quickly as possible.

If you would like your order to be shipped urgently, please contact our service team by email at info@emmaethan-boston.com.
We will be happy to assist you and find the best possible solution.